FAQs
Most Frequently Asked Questions
- What is and isn't covered under Bob's standard warranty?
- How do I report that my furniture or mattress is damaged or defective?
- How do I take photos of my furniture when it has been visibly damaged or is defective?
- Do you remove old furniture?
- What are the Customer Care hours?
- I don't see my question. Can I send an email for my inquiry?
Finding the Perfect Piece
- Is there a tool I can use to help me plan the room I want to furnish?
- How will I know if furniture will fit into my house?
- I have a question about a specific piece of merchandise. Where can I find the answer?
- After I complete my purchase on mybobs.com, can I make changes to my order on the website?
- How long does Bob's warranty furniture?
- Does Bob's offer special orders?