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  1. Bob's Discount Furniture
  2. Bob's In-Home Service

Bob's In-Home Service

Fixing your furniture

  • What if I damaged my furniture, and I didn't purchase a Goof Proof Protection Plan?
  • What should I do if I received the wrong part for my furniture?
  • How do I find out the delivery status of my part order?
  • How do I order a part for an item that is still in-warranty?
  • How do I purchase a part for my furniture?
  • What service options does Bob's In-Home Service provide for the merchandise I purchased?
See all 10 articles

Your service appointment

  • Am I assigned a time frame or time window once my in-home service has been scheduled?
  • Can I track the arrival of my service technician online?
  • What if I disagree with the results of my service appointment?
  • I’ve been given a courtesy 2-hour window. What does that mean?
  • What if I can’t be home for my service?
  • What can I expect to happen during my service appointment?
See all 7 articles
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