Don't despair! If your furniture was damaged and is no longer covered under warranty, we may still be able to help!
For a flat fee of $79.99 (plus applicable taxes), we can schedule a service technician to visit your home (if within Bob’s service area). During your service appointment, the technician will try to repair the damage, so long as the item was purchased from Bob’s.
If any parts are needed, you will be given the option to purchase the part and have it installed by a service technician.
Workmanship is guaranteed for 90 days from date of service, and installed parts are guaranteed for one year from date of installation.
To request service during our Customer Care hours of operation, our BobBot automated assistant can help you start this service request.
See, there's no reason to worry!