What are the Customer Care hours? December 18, 2020 15:28 Updated Bob’s Customer Care hours are Monday through Saturday from 8:00 AM to 10:00 PM EST, and Sunday 11:00 AM to 10:00 PM EST. Check out all of the ways you can contact us! Related articles How do I look up the status of my Customer Care support ticket? How do I cancel my Bob's order? I don't see my question. Can I send an email for my inquiry? What if I can't be home for my delivery during the scheduled time window? Am I assigned a time frame or time window once my in-home service has been scheduled?