When you arrive at the pickup location, we will require that you have proper identification (driver's license, passport or military ID) and a copy of your sales order.
You are expected to come with a vehicle that can safely transport your furniture, and you must bring rope and padding or other packing material.
The warehouse personnel will assist you in loading your vehicle, but it will be your responsibility to secure the merchandise. We cannot assume any liability for injury or damage to you, your vehicle or others arising from your loading or transport of merchandise that you pick up.
Since these items are in factory packaging, some may require minor assembly.